Last Updated: February 2025
At Direct Locksmith, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data. By using our website or services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect various types of information to provide and improve our services, including:
a. Information You Provide:
- Name
- Email address
- Phone number
- Billing or payment details (if applicable)
b. Information Collected Automatically:
- IP address
- Browser and device type
- Pages visited and time spent on the site
- Cookies and similar technologies (see the Cookies section below for details)
c. Mobile Communication Information (if applicable):
- Opt-in data and consent for text messaging
- Responses such as STOP or HELP
How We Use Your Information
We use the information we collect for the following purposes:
- To process and respond to your inquiries or requests.
- To send communications related to our services.
- To improve and personalize your experience on our website.
- To comply with legal or contractual obligations.
Important Note: We do not share mobile information with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent for text messaging will not be shared with any third parties.
How We Share Your Information
We generally do not share your information with third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted service providers (e.g., hosting providers, payment processors, or messaging platforms) to operate our business effectively.
- Legal Requirements: When required by law or legal processes.
- Protection of Rights: To protect the rights, property, or safety of our business, employees, or customers.
Text Message Consent
If you opt to receive text messages from us, please note:
- You may opt out by replying “STOP” to any text message.
- You can request assistance by replying “HELP.”
- Message frequency may vary.
- Message and data rates may apply based on your carrier.
Specific Policy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Similar Technologies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us:
- Remember your preferences.
- Analyze site usage to improve performance.
Managing Cookies: You can configure your browser to refuse cookies; however, this may limit certain functionalities of our site.
How We Protect Your Information
We implement reasonable measures to safeguard your personal information from unauthorized access, loss, or misuse. These measures include:
- Data encryption where applicable.
- Restricted access to systems containing personal information.
- Regular reviews of our security practices.
Your Rights
Depending on your location, you may have additional rights regarding your data, such as:
- Accessing the information we hold about you.
- Requesting corrections or deletions of your information.
- Withdrawing consent for certain uses.
To exercise these rights, please contact us at 714-699-9215.
Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or through other appropriate means. Please review this page periodically to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to contact us:
- Phone: 714-699-9215